Patient Resources
FAQs
What is Urgent Care Medicine?
The urgent care specialty is a comparatively new hybrid in the field of ambulatory (outpatient) medicine and is part of a growing trend in this country for healthcare providers to offer more affordable alternatives to crowded hospital settings by meeting patient demands of convenience and efficiency, while delivering safer, higher quality medical care.
Our urgent care facility is open seven days a week with convenient daytime and evening hours for patients seeking immediate treatment for minor illnesses and injuries as well as a wide variety of diagnostic and screening services including labs and digital x-rays.
In our urgent care center, patients can be seen and treated, often in less than an hour, for injuries like minor lacerations, sprains, simple fractures, animal bites, sports injuries and other discomforts like sore throats, earaches, asthma attacks, migraines, urinary tract infections or the flu. You do not need an appointment to come to MediGo Medical Urgent Care.
Most, if not all of MediGo Urgent Care's services are offered at a dramatic savings to patients, employers, insurance companies and other healthcare consumers over the costs of hospital emergency departments or hospital based "fast-track" services.
What's in an Urgent Care Center?
Our urgent care center differs from a typical primary care physician’s office in that it has procedure rooms for stitching lacerations and splinting bone fractures, a digital radiology department for X-ray services and other diagnostic equipment, and a laboratory for onsite lab tests like quick strep tests, bloodwork, tetanus shots, cholesterol testing and the like. We provide breathing treatments, high blood pressure stabilization, ear lavage, IV therapy and we perform school and work physicals.
Our urgent care center also offers on-the-job injury services to surrounding businesses and industries, hotels, restaurants, and office buildings. We also provide pre-employment physicals.
In short, we are ER professionals in a private setting. Although we can stabilize many illnesses, such as diabetes, asthma, hypertension and other diseases of aging, our urgent care facility is not designed to provide long term management of them. We do not accept ambulance traffic such as motor vehicle accidents, heart attacks and strokes.
What can I expect at MediGo Urgent Care?
MediGo is staffed by a highly qualified team of board certified physicians and registered nurse. All physicians are board certified in Emergency Medicine or Family Practice Medicine and have many years of training and experience in dealing with a wide range of health problems. Our physicians are dedicated to providing you excellent medical care in a caring, respectful manner, in a comfortable and pleasant environment.
What happens when I leave the Urgent Care Center?
You will be given complete discharge instructions and notified about any abnormal lab work or
X-rays. With your permission, a record of your treatment will also be faxed to your primary care physician, who can provide any necessary follow-up care. If you desire, any prescriptions the medical staff have ordered can be purchased for a nominal fee at our center or relayed to your pharmacy ahead of time, so that they may be ready by the time you reach your pharmacy. (We are conveniently located close to a Walgreen's Pharmacy, with a CVS Pharmacy across the street).
What forms of insurance and payment do you accept?
MediGo Urgent Care offers reasonable clinic rates. We accept most health plans, cash, personal checks, and all major credit cards. We use a simple fee for service system, accepting cash, credit card and most private insurance. Payment of fees for MediGo Urgent Care services is due on the date that service is provided. We make every effort to be a participating provider with as many insurance carriers as possible. Even when we are not contracted with your insurance carrier, we'll still see you and provide you with the necessary paperwork to return to your insurance carrier for reimbursement and or we will bill your insurance company and abide by their explanation of benefits.
Work-related Injuries: If your illness or injury did arise out of or occurred in the course of your employment, you should provide this information to the front desk staff at the time of your first visit to initiate billing of your Workers Compensation carrier.
Will my insurance cover at MediGo Urgent Care?
We are in network providers for Avmed, we accept Medicare and most other major insurance companies - we even accept most travel insurance. Even when we are not contracted with your insurance carrier, we'll still see you and provide you with the necessary paperwork to return to your insurance carrier for reimbursement. Call today to see if we are covered by your plan!
Not only do most insurance companies pay for services rendered at an urgent care center, most actually encourage their use through the use of lowered co-payments for urgent care centers as opposed to emergency departments. That's because most insurance companies now recognize the significant cost savings benefit of urgent care centers over hospital based services.
IN THE WORDS OF ONE MAJOR INSURANCE COMPANY -
"Don't Let the Urgent Care Sign Fool You!"
"All centers are not created equal, and the difference can affect your wallet. To reduce your costs, choose a free-standing urgent care center, one that isn't located in a hospital. These facilities are well equipped to provide medical care for minor illnesses or injuries. The only difference is the location. Your copayment and other costs could be a lot higher if you choose an urgent care center in a hospital."
-Humana Insurance Company
Why MediGo Medical Urgent Care?
No appointment necessary. Open evenings ,weekends and major holidays.
Our costs are significantly lower than a visit to an emergency room.
We are an affiliate of Mercy Hospital and provide you with an extensive physician referral network.
Studies show that fewer than 20 percent of the population even have what they could call a personal physician. Of those who do, less than 12 percent of the people who need a doctor are able to get an appointment the same day they need one.
Lack of access to the primary provider, or no relationship at all with a primary care provider are both factors which make the urgent care center an attractive alternative to scheduling an appointment with a primary care physician when episodic health care is needed.
At MediGo Medical Urgent Care, our patients appreciate getting top quality medical care during our convenient hours, 365 days a year, open evenings and weekends, with no appointments necessary.